With over 25 years in the office furniture business, we pride ourselves in offering durable, high quality products with superior design. Our desk systems, seating and workstations have amazing low prices and always ship for free. Our customer service department is available to answer your questions or help you through the ordering process. Ordering online makes shopping for office furniture easy. Shop at your own convenience from your own home or office and have all the items delivered quickly and for free!
When will my order ship?
After your order processes, we will ship your order within 5-8 business days on desks, tables, seating and storage. Casegoods ship within 48 hours when ordered before 10 am MST. Larger orders or those including panels will require an additional 3-5 business days. Our shipping is ground and transit time averages and additional 2-5 business days depending on your location. An estimated delivery time along with tracking information will be provided by your project manager or by customer service once the project has shipped . All large orders will ship in no longer than 15 working days.
At onlineofficefurniture.com, we ship small orders UPS. If your order large or for multiple items, we will ship it LTL. Orders shipped UPS will be brought inside your building, orders shipped LTL will be delivered curbside and will be the responsibility of the recipient to take inside. If you need to arrange for an LTL delivery to be unloaded for you, please contact us. That can be added for an additional "white glove" delivery fee.
SHIPPING IS FREE , within the United States with the exception of Alaska and Hawaii on orders over $5,000, and just a flat rate of $99 on order under $5,000. We are unable to ship to P.O. boxes, international addresses or APO addresses. Please call us at 888-517-1286 with any questions. If you live in Alaska, Hawaii or outside of the US, please contact us for a shipping quote.
Do you have a showroom or a physical location?
We have 3 showrooms:
1050 S State Street
Salt Lake City, UT 84111
2926 S. Jupiter Ave.
Boise, ID 83709
7850 Dean Martin Dr Ste 505
Las Vegas, NV 89139
Do you offer space planning services?
Onlineofficefurniture.com will provide professional space planning services if customer will email and accurate shell drawing of space to be designed. Our space planner will talk to you concerning your product needs and will provide a professional, scaled floor plan within 24 hours.
onlineofficefurniture.com prides ourselves in not only delivering quality office furniture, but also protecting the privacy of our customers. You can trust that our checkout process is secure, and we also never rent or sell email addresses or phone numbers.
Your new product(s)
Hardware and instructions are provided with every item that require assembly. Some items may require basic tools, such as a screw driver/drill.
Additional assembly help.
If you need additional help or would like to schedule professional installation in your area, we can help you locate a professional in your area, just contact our customer service.
We are committed to delivering our customers high quality furniture you will be able to use for years and years. We guarantee that our furniture is quality and suitable for the busiest office. If your desk breaks within the first 2 years, under normal wear and tear, we will replace the damaged or defective part. On chairs, the manufactures warranty applies. If the damage is due to neglect, blunt force, natural disaster, etc, those circumstances are outside of our warranty.
We do a quality check of every order before shipping, however, sometimes packages are damaged during shipping despite the efforts we take to protect every order. Sometimes things happen that are out of our control. If your order is damaged during shipping, we will of course replace it at no charge. You will just need to take photos of the package and damaged product and email them to firstname.lastname@example.org and we will process your re-shippment after receiving the photos. Please make sure and include your order number and name in the email.
If you have buyers remorse after receiving your furniture, we're happy to accept your return. You will incur round-trip shipping fees, we will assist in scheduling the return of the item. We need to return the unused product in original packaging, so we are able to re-stock and re-sell with no issues. If you don't have your packaging, you will need to send in like packaging. If re-packaging is required after receiving the product, a restocking fee will be charged. The restocking fee depends on the furniture being returned and the materials required. We cannot accept returns on custom furniture or jobs including cubicles. There will be a 15% restocking fee on orders over $4,000.