Terms and Conditions
Onlineofficefurniture.com (OOF) accepts Buyer’s order on the condition the Buyer assents to the terms and conditions set forth below. Such assent will be evidenced by acceptance of shipment hereunder. If Buyer rejects any of the terms hereunder, a written response must be made prior to actual schedule of production of said goods. No agent or representative of OOF is authorized to make any additional representations or warranties unless in writing and made part of this agreement.
Approval of Orders Orders
Orders are subject to acceptance by OOF’s office. Buyer will be notified promptly if orders are not accepted. Acknowledgment is acceptance of your order.
OOF Lifetime Guarantee
Our products are covered with a Lifetime Guarantee so you can rest assured knowing we'll take care of you. If problems arise with the quality or workmanship of your purchase, we will adjust, repair or replace the item to your satisfaction. Normal wear on products excluded. Orders with electronic components and select made-to-order products are subject to manufacturer's warranty. Colors and finishes are subject to change without notice. If this is a concern, you are welcome to request FREE color and fabric samples prior to placing your order.
Full payment due upon placement of order.
Prices indicated to the buyer are current and exclusive of storage, handling or installation; however, should the buyer request extended delivery or otherwise delay shipment OOF reserves the right to change the prevailing prices in effect at the time of shipment. Prices quoted are firm for 30 days, but are subject to change thereafter without notice.
Past Due Charges/Security Interest
Any unpaid balance, upon which payments are not made according to the terms of the sale, shall bear a service charge at the rate of 1.5% per month or the highest amount allowed by law, whichever is less, without forfeit of OOF's right to immediate payment. OOF reserves the right to delay or cancel shipment of any order with a balance owing. Should the purchase price remain unpaid for more than 180 days after delivery of merchandise, buyer agrees to voluntarily surrender the merchandise to OOF, however, buyer remains responsible for balance on account.
All taxes and excises of any nature whatsoever now or thereafter levied by government authority, whether federal, state or local, use or transportation of any goods covered hereby, shall be paid and borne by the Buyer. Based on the Interstate Commerce Clause, we do not collect sales and use tax in states where we don’t have a physical presence. But in some cases the tax may still be due. Please consult your state tax agency to determine whether the tax is due and where to remit the tax.
Orders cannot be altered, modified or canceled without written approval of OOF. OOF reserves the right to charge reasonable restocking fees and/or change fees and/or shipping and handling. Order cancellations and changes may cause order rescheduling. Cancellations on orders for custom items or products that are made to order will not be accepted. Fabric selection, measurements and local building code compliance are responsibility of customer.
All deliveries will be FOB origin. Additional delivery services are available at an additional charge. Delivery will be made during normal business hours. Additional labor costs resulting from overtime work performed at Buyer’s request will be paid by Buyer. Buyer shall inspect the merchandise on the date of delivery, noting damages or shortages on both Buyer’s copy and carrier’s copy of delivery receipt. Only if goods are damaged beyond salvage should you refuse the shipment. If damage is concealed, it must be reported to OOF within 15 days of receipt of shipment. Claims for transportation damage will be prosecuted by OOF and damaged merchandise will be repaired to the satisfaction of the Buyer or will be replaced. Please retain all packaging as it will need to be looked over by the shipper as part of the claims processes. They require the packaging to be kept until seen by a claims agent.
Special Packaging or Handling
If special packaging or handling is required that is not contained in the specifications, it will be subject to extra charge to the buyer.
Erection and Assembly
Seller’s ability to erect or assemble furniture knocked-down or to permanently attach, affix, or bolt in place movable furniture is dependent on jurisdictional agreements. If trade regulations enforced at the time of installation require the use of tradesmen at the site other than the seller’s own installation personnel, resulting additional costs will be paid by buyer.
After arrival at the site, any loss or damage by weather, other trades such as painting or plastering, fire or other elements, shall be the responsibility of the buyer, and the buyer agrees to hold the seller harmless from loss for such reasons.
Public Liability, Workmen’s Compensation, Property Damage, Automotive and Occupational Disease insurance are carried by the seller and certificates will be delivered upon request. Fire, Tornado, Flood and other insurance at the site will be provided and paid for by the buyer. Risk of loss passes to the buyer upon delivery.
No Other Agreement If orders from Buyer contain provisions inconsistent with the provision of this, OOF’s proposal or acknowledgment of these conditions of sale, OOF’s provisions shall prevail. No salesman, agent or employee of OOF has the authority to make any representation, promise or agreement, inconsistent with the provisions hereof. This agreement comprises the entire contract between the Buyer and OOF and no change or waiver of any such items shall be effective unless expressed in writing and signed by an officer of OOF.